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Why should I use Simply Voice?
What are the basic requirements to use Smply Voice?
What shipping method do you use?
How do I cancel my Simply Voice service?
Will Simply Connect contact my current telephone
company to cancel my service?
Why should
I use Simply Voice?
Traditional phones and traditional
rates are the dinosaurs of the 21st Century. Simply Voice provides
the value you want now. You’ll save money with Simply Voice compared
to traditional telephone service. Simply Voice Infinity allows you
to make unlimited calls to the U.S. and Canada. Take advantage of
our low, low international rates. Your voice travels over the
Internet using a regular phone and our world class VoIP technology.
Our standard package includes conferencing, voicemail and loads of
premium features, like CallBlast, an intelligent call forwarding
capability.
Simply Voice sets up in under 60 seconds! Plug our Simply Voice
device into your high-speed Internet connection - either cable modem
or DSL line - hook up a cordless or regular phone and start making
calls at big money-saving rates immediately. Enjoy those same
savings and features whenever you travel by taking your Simply Voice
device with you. It also makes a perfect second phone line.
What are the basic
requirements to use Simply Voice?
You need high-speed Internet access, a touchtone phone and a
Simply Voice Device capable of transmitting and receiving VoIP.
While standard phones use an ATA (Analog Telephone Adapter) to do
this, SIP Phones and SoftPhones come VoIP-ready. Configuring Routers with
Advanced Firewall Features
What shipping method do you use?
We ship to the US via tracked US Post Office delivery. For shipments
outside the US we use UPS or FedEx.
How do I cancel my Simply Voice service?
You can cancel service at any time by e-mailing us at
customercare@simplyvoice.net Service will stop immediately, and
your next invoice will be pro-rated up to the point you cancelled.
Unlike many of our competitors, we do not charge disconnect fees.
If you cancel service and return any ATA or SIP phone (in
re-sellable condition) you've purchased from us within 30 days of
initial order, we'll refund your setup cost, your device purchase,
and any Simply Voice Package fees we've charged you. The only
exception is if you've made more than 250 minutes of long distance
calls we'll expect you to pay for those calls at your Simply Voice
Package rates. After the first 30 days, you can cancel at any time,
but you won't get your setup fee, device fee or any fees back.
Will Simply Voice contact my
current telephone company to cancel my old service?
No, we do not contact your existing current telephone
company. Simply Voice will We assign you a new Simply
Voice telephone number that works over your existing
Internet connection, but you are responsible for making
any changes to your existing current telephone service.
You can use your Simply Voice number and your legacy
telephone service at the same time, if that is your
preference.
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